Terms and Conditions
Meet The Wool are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the Contact Page or by Clicking Here
Our Contact details:
Meet the Wool, Alder Cottage, Calluragh, Ballinruan, Crusheen, County Clare, V95 V9D3
Making a Purchase
Making a purchase could not be easier. Just browse our store, and add any item(s) that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Cart’ to revise your items. Once you are happy with your selections and quantities, click on ‘Proceed to Checkout’. You will be asked for your Billing and Shipping details .
You can view our Shipping details and rates by Clicking Here
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option.
- Take and fulfil customer orders
- Administer and enhance the site and service
- The email address will be used to send out periodic newsletters. You will have the opportunity to opt out of these emails at any time.
All Prices are in Euros. To calculate the value in your own currency, please use the XE Currency converter found here: http://www.xe.com/currencyconverter Please be aware that this may not be the exact price you are charged due to your Credit Card fees. Please check with your Card Provider as to the exact fees they would charge on a Euro transaction.
These Terms and Conditions are governed by Irish Law. The place of litigation is the Republic of Ireland.
We accept all major credit cards. Do not send credit card information via e-mail. When confirmation of an order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.
We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
If your item is not in stock, we will back order for you. You will be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
Firstly, WE DO NOT collect any Credit Card information on our Servers and we do not have access to you Credit card details at any point of the transaction.
The Credit Card transactions are handled by PayPal and at no time do we see, collect or hold any of your payment details.
We guarantee your satisfaction.
If you need to reach us, please email us using the link on the Contact Page, alternatively, you can call on 065-6890843
Our address is Meet the Wool, Alder Cottage, Calluragh, Ballinruan, Crusheen, County Clare, V95 V9D3
For our compressive Returns Policy Click Here
Faulty or Damaged Goods
If the goods delivered are incorrect or if they are faulty/damaged we will either give a refund or resend the order. The complaint must be received within 5 working days. For further details, please see out comprehensive returns policy by Clicking Here.
We assure our customers that we will do our best to meet their requirements. Variations or cancellations may be necessary due to unforeseen circumstances such as an Act Of God, war, bad weather conditions, strike actions, labour disputes, fire, floods or other causes beyond the control of Meet the Wool.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Meet the Wool